Cookie Policy


Information on the processing of navigation data and cookies

CIAO BELLA IS AWARE THAT THE PROTECTION OF PERSONAL DATA AND ITS CONFIDENTIAL HANDLING IS OF GREAT CONCERN TO OUR USERRS. WE WOULD THEREFORE LIKE TO ILLUSTRATE WHICH INFORMATION WE COLLECT AND HOW WE HANDLE IT.

Data processing Controller

The Data Controller of personal data relating to Users of the Website www.ciaobellacinqueterre.com is the company Ciao Bella snc di Di Gangi Stefano e Canestri Marina with registered office in Via Colombo 231 – 19017 Riomaggiore (SP)

Purposes of processing personal data

User data are collected and used to allow the navigation on the Site, to improve the browsing experience and make it more efficient in the future and to respond to any requests and communications from Users.

Types of data processed

The computer systems and software procedures used to operate this Website, during their normal operation acquire some personal data whose transmission is implicit in the use of internet communication protocols. These information are not collected to be associated with people but by nature could allow the identification of users through processing and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used by Users who connect to the Site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (eg success, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site, to check its correct functioning and improve the browsing experience of Users and they are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site.

Below we list the types of cookies we use:

Strictly necessary cookies
These cookies are essential in order to enable the User to move around the website and use its features. Without these cookies, some necessary services, such as filling out a form to request information, can not be provided. By using our website, Users agree to place these types of cookies on their device.

Performance cookies
These cookies collect information about how visitors use our website, for instance which pages Users visit most often, and if they get error messages from web pages. These cookies do not collect information that identifies a User. All information these cookies collect are aggregated and therefore anonymous. They are only used to improve how a website works. By using our website, Users agree to place these types of cookies on their device.

Functionality cookies
These cookies allow the website to remember the User’s choices (such as the user name, language or the region he is in) and provide enhanced and more personal features. These cookies can also be used to remember changes to text size, fonts and other parts of web pages that Users can customise. They may also be used to provide services such as watching a video or commenting on a blog. The information that these cookies collect may be anonymised and they cannot track the browsing activity of the Users on other websites. By using our website, Users agree to place these types of cookies on their device.

Data processing methods

The processing is carried out through automated tools (eg using electronic procedures and supports) for the time strictly necessary to achieve the purposes for which the data has been collected and, in any case, in compliance with the current regulations in force. Specific security measures are observed to prevent data loss and illicit or incorrect use and unauthorized access.

Provision of data

Upon access, Users are invited to read the information. If after access the Users decide to continue browsing the Site they accept the installation of cookies.

Voluntary provision of data

Beyond that specified for navigation data and cookies, Users are free to provide their personal data to request the sending of informative material or other communications. The optional, explicit and voluntary sending of data by sending e-mail to the addresses indicated on this Site or via the web forms on this Site or through the web forms on the sites that which Ciao Bella uses to promotes its business (eg: Booking.com, Expedia, Airbnb) involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Disabling cookies

If Users want to disable the use of cookies they must personalize their computer settings by setting the cancellation of all cookies or activating a warning message when cookies are stored. Each browser has different procedures for managing settings and cookies. We remind you that disabling navigation cookies or functional cookies can cause the site to malfunction and / or limit the service offered.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies in order to compiling reports on the website activity By using this website, Users consent to the processing of data by Google in the manner and for the purposes set out above. Alternatively they can prevent Google from detecting cookies by downloading and installing this plugin http://tools.google.com/dlpage/gaoptout?hl=en

Transmission of data to third parties

No data collected during the browsing of the Site by Users are communicated to third parties or disseminated, without prejudice to any processing by third parties instructed by Ciao Bella snc for the management of the Site, duly appointed as external processors.

Users rights

Users always can:

  1. obtain confirmation of the existence or not of their personal data;
  2. know the purposes of the processing and the methods, the recipients of such data, the retention period;
  3. oppose the treatment;
  4. where applicable, receive their personal data in a structured format, commonly used and readable by an automatic device, and transmit these data to another data controller without impediments by Ciao Bella;
  5. propose a complaint to the Guarantor for the protection of personal data.

Requests should be sent to Ciao Bella snc di Di Gangi Stefano e Canestri Marina by e-mail at info@ciaobellacinqueterre.com.

Links to other websites

This information refers exclusively to the Site. The Site contains links to third-party websites, on which Ciao Bella snc does not exercise any form of control. Ciao Bella snc will not be in any way responsible for the processing of personal data made by these third parties.

Processing of personal data by Ciao Bella snc

Ciao Bella snc of Di Gangi Stefano and Canestri Marina undertakes to comply with the regulations on the protection of personal data in countries where the legislation is in force. For this reason, we report below the link to the information that defines the measures taken by Ciao Bella on how to use, protect and more generally treat the personal data that Users give through the Site (except for navigation data and cookies, governed by this information): our Privacy Policy.